We are a small company in Estonia. No contact centre, no ticket number.

A missing order or a return: Amazon will sort it out faster than we can. Something wrong with the toy itself, broken or misshapen or not as we described it: write to us. That is how we find out.

Email
hello@urmasfocus.com
Languages
German and English

Write to us.

Say in the first line what it is about. If a toy has arrived damaged, attach a photograph.

Schools, kindergartens and companies.

Schools and kindergartens, and companies buying in quantity, use the same address.

Name which you are and it reaches the right person sooner.